Privacy Policy

This website is operated by MS Tankless Water Heater Flush, LLC, a tankless water heater and backflow service company based in Chapin, South Carolina. You can reach us at ms1flush@gmail.com or (803) 422-7726.

When you send a message through our contact form, we collect the details you provide: your name, phone number, email address, city, the service you are interested in and your message. The form also records the date, time and page the message was sent from.

Like most websites, our server keeps standard technical logs, such as IP address and browser type, to keep the site secure and working properly.

We use the information you send only to reply to your message, schedule and provide services, and keep a record of your request. We do not sell or rent your personal information.

Online appointments are booked through Square, a third-party scheduling service. When you book, the information you enter is collected and handled by Square under its own privacy policy.

When you first visit, a cookie notice asks for your permission before any optional cookies are used. You can choose Accept all, Decline or Customize, and change your choice at any time with the cookie icon at the bottom of the page. We remember your choice for 180 days, and we honor Global Privacy Control signals sent by your browser.

Necessary cookies keep the site secure and working: Cloudflare (our security and delivery network) uses a cookie to tell real visitors apart from bots, GoDaddy (our hosting provider) uses cookies to measure site performance, and one cookie stores your consent choice. Functional cookies remember choices such as your accessibility settings. We do not use analytics or advertising cookies.

Our contact page shows an embedded Google Map, and Google may set its own cookies when the map loads.

We keep contact form messages for as long as needed to respond and to keep reasonable business records, then delete them.

You can ask us to see, correct or delete the personal information you have sent us by emailing ms1flush@gmail.com.

We may update this policy from time to time. The date below shows when it was last updated.

Last updated: October 22, 2026